How does Holmes&Co select tenants for my property?
At Holmes&Co, we follow a rigorous tenant vetting process to ensure quality tenants for your property. Our checks include credit and background screenings, employment verification, and rental history reviews. We also request a guarantor for added security, who is also carefully screened to ensure they meet financial and reliability standards. Additionally, we maintain a waiting list of pre-qualified tenants, allowing us to find reliable renters quickly and efficiently.

If a tenant misses a payment, our team acts promptly to address the situation. We follow up with the tenant immediately, send reminder notices, and work to establish a payment plan if needed. Our goal is to minimize disruptions to your cash flow while maintaining professional, respectful communication with tenants.

Yes, property maintenance is a key part of our management services. We coordinate repairs, handle emergency maintenance, and schedule routine inspections to ensure your property stays in top condition. You can set maintenance preferences with us, and we provide detailed reports on all work done, so you’re always informed.

Absolutely! We understand that every landlord has different preferences. We offer flexible options that allow you to be as involved as you like. Through our online platform, you can access updates, communicate with us, and review property reports in real-time.

We protect all tenant deposits through the Deposit Protection Service (DPS) in compliance with UK regulations. This ensures that the deposit is safely held throughout the tenancy and returned in accordance with tenancy terms. Should any disputes arise at the end of the lease, we’ll handle the process according to DPS guidelines, providing peace of mind for both you and your tenant.

At Holmes&Co, we manage all rent payments through a secure system that allows us to track payments efficiently. Landlords receive monthly statements detailing rental income, fees, and any deductions for maintenance or repairs. Our system provides transparency and accuracy, ensuring you have a clear view of your property’s financial performance at any time.

Whether a property requires a licence depends on local council regulations and the type of property. In many areas, licencing applies to Houses in Multiple Occupation (HMOs) or certain rented properties in selective licencing zones. You can check with your local council to see if licencing is required for your property.

An HMO, or House in Multiple Occupation, typically requires a licence if it’s rented by three or more tenants forming more than one household and sharing facilities like the bathroom or kitchen. Additional licencing may apply based on the property size and council regulations.

Operating a rental property that requires a licence without having one can lead to significant fines, enforcement actions, and issues with tenancy agreements. It’s essential to ensure compliance to avoid these consequences.

You can apply for a licence through your local council’s website. Each council may have different requirements, fees, and documentation, so reviewing their guidelines is important. We’re also here to assist with the application process if needed.

Most property licences last between 3 and 5 years, depending on council policies. Renewing a licence before it expires is crucial for uninterrupted compliance.